FAQs

FAQs

Frequently Asked Questions (FAQs)

General Questions

Q1: What is Rafahiya Jewelers?
A: RafahiyaJewelers is specializing in women's jewellery business. We focus on providing high-quality products with excellent customer service.

Q2: Do I need to create an account to shop?
A: No, you can checkout as a guest. However, creating an account allows you to track your orders and enjoy faster checkout for future purchases.

Ordering & Payment

Q3: What payment methods do you accept?
A: We accept major credit/debit cards.

Q4: How do I track my order?
A: After your order is shipped, you’ll receive an email with a tracking number. You can use this number to track your package on the carrier’s website.

Shipping & Delivery

Q6: How long does delivery take?
A: Delivery times vary by location and shipping method:

  • Pakistan Shipping: [05–08 business days]
  • International Shipping: [14–20 business days]

Q7: Do you offer international shipping?
A: Yes, we ship worldwide.

Product Questions

Q12: How do I know my size?
A: Check our Size Guide for detailed measurements and recommendations to find your perfect fit.

Customer Support

Q14: How can I contact you?
A: You can reach us via: